Marriage Match - Service Agreement

Effective Date: 1 October 2025

Welcome to Marriage Match. This Agreement governs both:

  • Use of our website (Part A: Website Terms of Use), and

  • Participation in our matchmaking services (Part B: Member Service Agreement).

By browsing our website, registering your interest, or purchasing any of our services, you agree to this Agreement.

Part A: Website Terms of Use

1. Who We Are

Marriage Match is a private matchmaking service for marriage-minded individuals. We provide personalised introductions, video interviews, and membership-based services to connect people seeking lifelong partnerships.

2. Website Use

You may use our website for lawful purposes only. We reserve the right to restrict or suspend access if the site is misused.

3. Intellectual Property

All content on this website (text, images, branding) belongs to Marriage Match. You may not copy, reproduce, or distribute any material without prior written consent.

4. Disclaimer of Website Content

Website information is provided “as is” and may be updated at any time. While we aim to keep information accurate, we make no guarantees about completeness or suitability.

Part B: Member Service Agreement

5. Eligibility

To register for Marriage Match services, you must be:

  • At least 18 years old

  • Legally able to form a relationship under Australian law

  • Genuinely interested in a long-term or marriage-minded relationship

Marriage Match reserves the right to conduct identity and background checks. Providing false or misleading information, or refusing to complete checks, may result in termination of service without refund.

6. Services Provided

6.1 Waitlist Service

  • By joining the Waitlist, you will have a profile created in the Marriage Match database.

  • The Waitlist is a passive service: you will not receive regular introductions.

  • However, your profile may be considered if a VIP member requests a match and you meet their preferences.

  • You may upgrade to a VIP Match Package at any time to receive active, personalised introductions.

6.2 Matchmaker Interview

  • The Matchmaker Interview is a one-on-one consultation with a Marriage Match matchmaker, conducted via video call.

  • During the interview, we expand on your questionnaire responses, discuss your values and preferences, and clarify what you are seeking in a lifelong partner.

  • The interview helps us build a deeper understanding of you and prepare your profile for potential matches.

  • The Matchmaker Interview may be purchased on its own or as part of the onboarding process before upgrading to a VIP Match Package.

6.3 VIP Match Packages

A VIP Match Package provides you with active, personalised introductions arranged by Marriage Match.

Each VIP Match Package includes a set number of match credits.

  • One match credit = one introduction to a carefully selected, highly compatible member.

  • You may purchase a package of 1, 3, or 6 match credits, depending on your preference.

Match credits never expire. You may use them at your own pace, and you may pause your service indefinitely if you are pursuing a promising connection.

7. Payments and Refunds

  • All fees are in AUD and must be paid in advance.

  • Tax invoices are issued upon receipt of payment.

  • Service fees are non-refundable, except where required by Victorian consumer law.

  • Marriage Match reserves the right to adjust future fees, but changes will not affect services already paid for.

  • Payment issues must be reported to billing@marriagematch.com.au.

8. Your Responsibilities

By participating in our services, you agree to:

  • Provide honest and accurate information in all questionnaires and interviews

  • Treat your matches and our team respectfully

  • Cooperate fully with identity and background checks when requested (including providing government ID and a current National Police Check)

  • Notify us if your relationship status changes

  • Report inappropriate behaviour by other members

  • Maintain confidentiality by not sharing private information about matches without their consent

9. Confidentiality and Privacy

We handle your data in accordance with our Privacy Policy. Your information is stored securely and used only for matchmaking purposes. Photos are not used publicly or for marketing without your written consent.

10. Service Modifications and Termination

We may modify, suspend, or discontinue services at any time. We may also refuse or withdraw services if you breach these Terms or are found unsuitable for the program.

11. Disclaimer

Marriage Match does not guarantee:

  • That a match will be offered

  • That a match will lead to a successful relationship

You agree to use the service at your own discretion and risk.

12. Limitation of Liability

Marriage Match is not liable for:

  • The conduct of any match or third party

  • Emotional or relational outcomes

  • Any indirect or consequential damages

Our liability is limited to the amount you paid for the specific service in question.

13. Governing Law

These Terms are governed by the laws of Victoria, Australia.

14. Contact Us

Questions? Email us at info@marriagematch.com.au